Terms of orders and payments (excluding the Americas)

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Eichholtz only accepts an order after having received full business details of the customer:

-  Trade name and, if applicable, VAT number
-  Delivery address
-  E-mail address
-  Company name
-  Invoice address
-  Telephone number(s)
-  Contact name
-  Opening hours

 

Terms of orders and payments for the Americas

USA CAUSA CA

The opening order value is USD 2,500 for orders to the The Americas.
The reorder value is 750 USD.
For local freight charges (EXW New Jersey) see Eichholtz Freight Program USA or CA (see Eichholtz Freight Program.pdf).
For shipment to South America, transportation expenses will be charged separately.
In case of shipment to islands, transportation expenses will be charged separately.

Delivery conditions:
-  We only deliver to the curb at the delivery address and the items will be delivered packed on a pallet;
-  For deliveries where a tail lift is required and/or delivery to a residential address, a surcharge of USD 100 will be applied;
-  Additional unloading services can be provided at a surcharge. 

Eichholtz only accepts an order after having received full business details of the customer:

-  Trade name and, if applicable, VAT number
-  Delivery address
-  E-mail address
-  Company name
-  Invoice address
-  Telephone number(s)
-  Contact name
-  Opening hours

 

PAYMENT

- Payment can be made through a bank transfer or by credit card via the website. Cheques are not accepted.
-  Clients placing an order with a value of USD 3,500 or more are eligible for a credit rating. Approval needs to be given by a credit insurance company.
-  Eichholtz reserves the right to request an advance payment.
-  When making payment always refer to the client number and order or invoice number.

Warning: beware of phishing emails. Eichholtz will never provide new bank details by email.

CUSTOMER SERVICE

-  For our General Terms and Conditions and Reseller Terms (Internet Policy): please see our website www.eichholtz.com.
-  For After-Sales service please contact service@eichholtz.com.
-  Please find our complete collection at www.eichholtz.com.
- Some items in the product-range may have been discontinued, taken out of production and/or may be temporarily out of stock.

Eichholtz warrants that it will supply Products that comply in full with the specification thereof, published on the Eichholtz website. In the event the Products need further certification, testing or type approval for your or your customer’s intended use in any particular country or countries, you must ensure these requirements are fulfilled and you will hold Eichholtz harmless from any and all claims and requests with respect to such additional requirement